2010 Annual NAEOP Conference
Briefings
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Tuesday, July 6, 2010
Session 1. 1:00 p.m. - 2:30 p.m.
101. Choir Rehearsal
Sharon Griffiths, CEOE, NAEOP Past President
Have you sat in the audience and enjoyed the NAEOP Choir and wished
you could be a part? Here's your chance! Join your fellow NAEOP
singers as they prepare for performances during the conference.
There's no charge for this session nor will you receive any credit.
102. PSP Professional Standards Program
Wanda Lowe, CEOE, NAEOP PSP Chairman
How many times have you heard someone talking about getting their
PSP? Or maybe you’ve tried to tackle the PSP application forms
on your own. Have you attended the PSP Banquet at the annual NAEOP
conference and watched as others were honored and applauded by their
peers? Maybe you’re wondering what PSP is all about. Attend
this briefing and wonder no more! We will teach you what the program
is and what is required. We will take you step-by-step through the
application process; give you tips on having the right documentation;
and give you the motivation needed to become a proud recipient of
a Professional Standards Program certificate. You will have the
opportunity to get answers to your questions as well as learn from
others seeking PSP information. Wanda will show you the process
and help you discover how rewarding it is when you receive your
certification, personally, and professionally.
103. Ethics: Have We Lost Our Way?
Galen Howsare
Who would have ever thought? Today, employers must spend time with
employees clarifying expectations for employees to be honest, trustworthy,
avoid conflicts of interest, be accountable, check their work, and
comply with all laws, policies and rules. Hardly a day goes by now
without a headline reporting someone acting inappropriately and/or
unethically. What can we do to turn this around? What are your personal
and professional ethics? This session will explore ways that educational
office professionals can help create an ethical workplace.
104. Is the Customer Really Always Right?
Jana Worthington, CEOE, NAEOP Member
Let’s answer this age old question! Our days are filled with
customers both internally and externally, and we need to be ready
for them. In this briefing, explore the world of customer service
and our role as good will ambassadors.
105. Reflections of You
Lola Young, CEOE, NAEOP Member
Debbie Hendricks, CEOE, NAEOP Member
Everything you say or do is a reflection of you! In this workshop
we will discuss the importance of first impressions, communications,
networking, and teamwork. You will be provided with some thought
provoking ideas you can utilize in improving your reflection!
Tuesday, July 6, 2010
Session II. 3:00 – 4:30 p.m.
201. PSP Growth and Recertification
Wanda Lowe, CEOE, NAEOP PSP Chairman
You have your Professional Standards Program certification; maybe
you received it five years ago or many years ago. In either case,
this session will assist you in upgrading or recertifying your PSP.
The focus of this briefing will be on procedures, timelines and
documentation required to complete this process. Let Wanda answer
your questions and give you the information you need to take the
next step in the Professional Standards Program.
202. Membership - You are the Essential Piece
Allie Faye Matthews, CEOE, NAEOP Vice President
Organizations throughout the country are experiencing declining
membership. What can we do about it? It begins with you—the
essential piece! Attend this briefing to explore and discuss innovative
ideas, suggestions, tips and tricks to gain new members; retain
current members; and keep everyone interested and involved in your
local, county or state associations.
203. Check Your Bags at the Door: Learning How to Effectively
Sort the Baggage In Our Lives Towards Personal and Professional
Success
Becky Shipley, CEOE, NAEOP Southwest Area Director
Education is a people business, where our daily priorities and
tasks focus on people, whether it be students, parents, teachers,
co-workers or administrators. The baggage we bring with us to work
each day or home each evening affects our success. This workshop
takes the analogy of a suitcase and illustrates how we pack our
suitcases of life and how it affects our personal and professional
lives. It challenges the educational office professional to re-evaluate
our suitcases constantly and consistently to make sure that the
road we’re traveling is the right avenue. Including a group
interactive session, the workshop will provide an examination of
three types of suitcases: our Attitude Suitcase, our Personal Carry-on;
and Excess Baggage.
204. Overloaded and Need Time for Yourself?
Mimi Pike, CEOE, NAEOP Member
Do you feel like you're being pulled in seven different directions
at the same time? Too much "on your plate?" Too many "Irons
in the Fire?" Do you have trouble saying "no?" Then
check out this "common-sense" and "nonsensical"
workshop on tips for ways to keep your sanity when you're overloaded
at work, home, and play. Be prepared to learn a few new songs and
a few new supplications! Mimi has incorporated her love for music
into this workshop as well as her desire to share with every woman
that sometimes you just have to put yourself first!
205. Leader of the Pack
Linda Tribble, CEOE, NAEOP Immediate Past President
What are your leadership skills? Do you have a leadership style?
Did you know a title doesn’t make you a leader? This workshop
looks at all these areas to give you some food for thought, if you’re
thinking about running for an office, taking a promotion to a supervisor
position, or if you can be a leader behind the scenes.
Wednesday, July 7, 2010
Session III. 8:30 a.m. - 10:00 a.m.
301. Achieve Your Communication Potential
Ruth Putnam, CEOE, NAEOP Member
Gayle Schnorenberg, CEOE, NAEOP Foundation President
As children, we learn about our identity via messages sent by others;
as adults our self-concept is shaped and refined through social
interaction. Communication is essential on many levels. Besides
satisfying practical needs, effective communication can enhance
physical health and emotional well-being; fulfill social needs;
control the environment; and offer and accept affection. Communication
is not something we “do” to each other, nor is it an
interactive process in which people exchange messages in a verbal
and nonverbal game. Communication is a process in which we create
relationships by sending and receiving messages. Join Gayle &
Ruth for an interactive workshop and build your communication skills.
302. Desktop Yoga
Dr. Janice Craft, Kansas State Department of Education
This session introduces simple stretching techniques to increase
circulation and flexibility and to reduce stress and tension. Both
standing and sitting poses can be incorporated into your daily routine
and can be executed at your work station wearing normal workday
clothing. Just a few minutes of Desktop Yoga practice will clear
your mind and refresh your body. This is an active workshop. Come
prepared to stretch and bend.
303. Stress Busters
Teresa Price, NAEOP Member
Stress can be a very strong presence in every work place. Deadlines,
staff changes, new policies, etc. can make even the best employee
or supervisor lose control. The only way to handle your workplace
stressors is to find out how to eliminate, change, or react differently
to them. Stress Busters can help you organize a positive and productive
atmosphere. You can learn the skills you will need to start a stress
buster group in your workplace, learn about some different fun activities,
eliminate unwanted stressors, and create a happier workplace by
increasing staff attendance and productivity.
304. If You Build It – They Will Come!
Nancy Harter, CEOE, NAEOP Member
In this briefing, discover how to build a ‘PSP Workshop,’
complete with information, support and clarity. Cultivate your professional
development program with tips and materials on how to organize your
program and assist your members’ professional growth. This
workshop is tailor made so it will fit your association…local
or state. Start a new program or keep your current program evolving
with a fresh perspective on reaching new (and not so new) members.
By building a strong PSP program at your association level, you
will build a strong membership!
305. Protocol and Planning
Charlie Mae Holland-Mace, CEOE, NAEOP Past President
Join Charlie Mae Holland-Mace, a NAEOP past president, and office
professionals from across the United States to delve into the nuances
of protocol and planning. Have you ever wondered where the flag
is placed at a meeting? How do you make introductions? What order
should your meetings follow? In addition to answering these questions,
you will also learn proper meeting protocol and planning, flag etiquette,
and etiquette tips for office professionals.
Wednesday, July 7, 2010
Session IV. 10:00 a.m. – 11:30 a.m.
401. Professional Potpourri – A Compendium for
Educational Office Professionals
La Oeltjenbruns, CEOE, NAEOP Member
Educational offices routinely encounter multiple issues and tasks
to address and put into balance within a short period of time. Working
cooperatively and collaboratively with administrators, boards, staff,
and community can often resemble a mixture of things – much
like a potpourri – and the EOP is the one who combines these
varied perspectives (scents) into a potpourri. The combination of
these resources may result in conflicting ‘scents’ that
need some tweaking before they make ‘sense’! By attending
this workshop you will learn how to make ‘sense’ from
‘scents’. This session will allow registrants to assist
and personalize the presentation by forwarding any topics and/or
questions to La at la.oeltjenbruns@marshall.k12.mn.us
by June 11, 2010.
402. Let’s Build Something Together
Carol Bom, CEOE, NAEOP State Department Council Chairman
It could be said that the heart of NAEOP is held within its local
associations. Belonging to a close-knit, active local association
is an amazing experience. If you belong to a state or county association
and do not have a local association, attend this briefing to learn
how to begin from the ground up. The wonderful recognition, information,
service, and fellowship we have at the state and national levels
are easily carried through to a new local association. It can all
begin with one or two enthusiastic members. Does that include you?
Attend this briefing and hear from experience the steps and process
to get your new local association up and running. Carol has over
23 years experience in local, state, and national associations.
Being a charter member of the newly formed NDEOPA, Nebraska Department
of Education Office Professionals Association, Carol was instrumental
in helping develop this association into an active and eager group.
403. Time Management
Dr. Janice Craft, Kansas State Department of Education
This workshop provides an opportunity to gain valuable insights
and tools to help you take control of your time. Stop racing the
clock, stressing over too few hours in the day. Begin to work smarter,
not harder. This is an intense working session that helps you prioritize
and begin to make some positive changes that will affect both your
home and work life.
404. Meeting Expectations
Sherry Wilson, CEOE, NAEOP Member
Yikes! Your boss has put you in charge of planning the next department
or company meeting or you’ve agreed to plan your next association
conference. Are you wondering how you are going to get it all organized
and pull it off in a professional manner? A meeting for five to
50 people takes as much time and effort as planning for hundreds.
Some things are basic to every meeting and it’s important
to be precise in all your planning. Whether you’re a novice
planner or a veteran, this workshop will give you resources to make
your future meetings and conferences a success.
405. Workplace Mentoring
Teresa Price, NAEOP Member
Mentors can assist an employee in learning the job, developing
social networks, and making maximum use of orientation training
and professional development. Workplace support may be specifically
designed to assist a particular employee with his or her job performance.
Mentoring teaches skills that last a lifetime. Mentors learn how
to understand lifestyle changes and how to provide effective peer
support. Mentoring skills are useful in becoming an effective manager,
team member, parent and civic leader.
Thursday, July 8, 2010
Session V. 10:15 a.m. – 11:45 a.m.
501. Choir Rehearsal
Sharon Griffiths, CEOE, NAEOP Past President
The second scheduled choir rehearsal! Maybe you were not able to
attend this session on Tuesday; however, you can still join the
choir and be a part of the beautiful voices who entertain the membership
and guests during the conference. There is no charge for this session
nor will you receive any type of credit.
502. Parliamentary Procedure
Dr. Jon Hall, NAEOP Parliamentarian
Dr. Hall is a familiar face to NAEOP members; he has been assisting
this association for many years in the proper parliamentary procedures
that should be followed in our business meetings. This session will
begin with general remarks about parliamentary procedure and then
open the floor to questions participants might have or problems
they have observed or confronted in their own parliamentary experiences.
Please email Dr. Hall at JHConsulting@cfu.net
with your question(s)/situation(s) by June 11, 2010.
This briefing is not just for presidents of associations, but for
all members to enable them to know the proper parliamentary procedures
to follow.
503. Affiliate Presidents/President Elects
Pam Posey, CEOE, NAEOP President
Linda Tribble, CEOE, NAEOP Immediate Past President
Are you the president, president elect, or the representative of
an affiliate of NAEOP? Or maybe you are an active member who wants
to one day hold the office of president? If so, this briefing is
one you will want to attend. You will have the opportunity to learn
more about NAEOP and the many benefits it has to offer to you and
your affiliate. You will be given the chance to network with others
and hear how their associations are run. At this session you will
find out what influenced Pam and Linda to run for national President.
Bring your ideas, concerns, suggestions and questions for discussion.
504. Email Etiquette: Why is it Important?
Allie Faye Matthews, CEOE, NAEOP Member
With 88% of all internet users in the U.S. using email as a form
of communication, does your email communication with colleagues,
potential employers and perhaps your boss, convey the correct message?
Do you ramble, say too much or not enough? Any time spent on making
our email clearer is time well spent! Basic etiquette topics to
be discussed will include addresses and personal names, subject
lines, message content, signatures, replies and email courtesy.
505. The M.A.G.I.C. of the Educational Office Professional
Kathy Lech, CEOE, NAEOP President Elect
M.A.G.I.C. - the art of appearing to perform supernatural
feats. Doesn’t that completely describe the educational office
professional? As each of us Makes A
Greater Individual Commitment
to our careers and our professional association, it does, indeed
seem supernatural at times. How do we do it? Let’s share ways
to make every day a better day as we multi-task and juggle all the
responsibilities that come our way. Be wary….M.A.G.I.C.
is everywhere!!!
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