NAEOP 2012 Spring Institute

Seeing The Best In You Emerge
April 20-22, 2012

Schedule    Speakers    Educational Sessions 
  
Registration Form     Hotel Registration Form

Educational Learning Sessions
NAEOP 2012 Spring Institute

1. Networking Magic: “Schmoozing” Your Way to Success
Networking is an essential business tool to today’s professionals, regardless of what they do for a living. Strong business relationships are formed face-to-face. Learn the importance and power of networking, how to get and share information quickly, and get the opportunity to meet fellow conference attendees.

2. The Art of Influencing Others (Sub-Title: Tackling Crucial Conversations & Conflict)
During this session, you will learn how to (1) transform anger and hurt into powerful dialogue (2) Make it safe to talk about al¬most anything (3) Be persuasive, not abrasive (4) Improve nearly every professional and personal relationship (5) yield improvements in productivity and quality.

3. The Power to Connect
Compelling Care and Service is the lifeblood of any organization. Everything flows from it and is nourished by it. “It’s An Attitude.” Everything Matters: Telephone Skills, E-Mail Etiquette, Knowledge of Services, Interpersonal Communication Skills for Handling Various Customer Types.

4. Bird’s of a Feather
On your feet – Let’s have some fun while learning valuable content!! During this highly interactive session, you will learn that many people have predictable patterns of behavior – specific personality styles.

5. “But I Thought You Said…”
Communication is not only the key to individual success – Communication is the key to an organization’s success. In this session we will examine some of the problem areas that inhibit communication, review some of the rules for better communication, and take a closer look at specific situations such as meetings, and public speaking.

6. An “Egg-Citing” Place to Work
As you may have guessed from the title, this does involve an egg or two. Don't worry -- it's not messy. This tons-of-fun activity helps you understand how teams solve problems together while confronted with limited resources, competition, limited budgets and time constraints.

7. The 7 Habits of Highly Effective Office Professionals
You came to the conference to participate and contribute. Right? (Answer: YES…) During the first half of this session, attendees will be divided into 7 groups. Each group will come up with their list of 7 habits and discuss how that habit causes one to be highly effective. Each group will present their list of habits with explanations to the entire conference group. During the second half of this session, the facilitator will reveal his listing of 7 habits and explain how they can make one more effective in all they do.

8. Beyond Success: Making a Difference
A Surprise! (Facilitator’s wrap-up keynote)